I worked for the California state system, starting as a Correctional Officer and retiring as a Lieutenant in 2005. I now write for the PacoVilla blog which is concerned with what could broadly be called The Correctional System.
I have been in the middle of a couple of full-fledged riots. That is very scary. Even if you are not a specific target it is completely possible to get hurt. I was't, but it was still scary.
Too many prisoners, not enough cells. It costs a LOT of money to build a prison cell and the taxpayers are not overly concerned with what prisoners want and don't want. Life is hard, it's harder in prison. Stay out of prison. It is a bad place, full of bad people, and they won't let you out to go bowling on Tuesday night. That being said they usually (but not always) put a prisoner on single-cell status after he kills one cellmate, so they hardly ever kill more than one. Hardly ever.
Verbal deescalation is not something I have been trained in, but I developed some skill at it along the way. In this particular environment it mostly consisted of explaining the obvious, that the inmate was NOT going to win a test of force and that if things got physical they would end up in the hole and with administrative charges against them, possibly criminal charges as well. The problem is the inmate often WANTED to go to the hole or would rather "face the music" rather than face his homies if he didn't go thru with being a dick. It was actually common for inmates to manufacture a light-weight situation just to get locked up.
Very few humans are willing to blame their own problems, or the problems of their family, on themselves. Therefore they blame others, or forces beyond their control, to avoid taking responsibility for their own actions. It is human nature. Humans are funny critters.
Cruise Ship Officer
Is the "women and children first" rule still in effect?
Fashion Forecaster
Are people in the fashion world as rotten as those in Devil Wears Prada?
Social Security Employee
Did the US economic collapse cause a surge in disability applicants?
Obviously staff must just BE AWARE of things going on around them. One of the things is being alert to coerced cell change requests and of course doing regular patrols into relatively isolated areas where inmates might have a reasonable reason to be, like warehouse and work areas. Especially if you see an inmate who APPEARS to be acting as a lookout. With a little time and experience you get used to spotting such things.
there were not a lot of overt homosexuals in GP while I was working. remember, i have been out fifteen years. they were a significant management problem then. must be much worse now. they are still trying to figure out who is "male" and who is "female" and what the criteria is and who goes where.
I worked in an exclusively male facility. Some of the "liberal" notions have been long-term helpful, some not. The idea of forced integration of cells is stupid, it is an idea pushed by people who have never worked inside a prison. I am also bothered by some of the issues with medical care. Spending $1.2 million for a heart transplant for a death row inmate is IMHO stupid. Also, forcing the state to buy name brand (rather than generic) drugs for prisoners is a significant cost for no good purpose. It is still too early to sell what issues gender identification / gender identity may bring to the system. It was of course easier in "the old days" when prisoners had zero rights and the courts did not stick their noses into prison operations. Easier was not necessarily better however.
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