MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
You may certainly ask a carrier to open the collection box, but I don't know if they will. I don't even have keys to open one of those boxes so it's possible the carrier you ask won't have access to the collection box. If you are able to have a carrier open the box, if there is a lot of mail in there, I don't know that they will take the time to go through it to find the bill you are looking for. Bring ID with you in case they want to match up the unsealed mail with your address. As I said, I don't know what response you will get from the letter carrier, but was just giving you some possibilities. It is also possible that the bill will get to the destination unsealed and all will be fine.
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Lisa, I'm not sure who is delivering what to the apartment cluster mailbox, or NDCBU as it is sometimes called. Usually if the small package (regardless of whether or not it has tracking) can fit into the mailbox the regular letter carrier will be delivering it as well. When I deliver to an apt complex I bring all of the mail even if it is a larger parcel. In larger city environments, a parcel post route carrier may be delivering the larger parcels. I hope this helps answer your question and thanks for the inquiry.
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Yes they do, as long as the business is open and/or there is somewhere to leave the mail safely like a mailbox. We deliver 6 days a week to anywhere that can receive mail. If a business is closed on Saturday, or any other day during the week, we usually know that ahead of time and just hold the mail until the next delivery day. Thanks for writing.
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Larry, congratulations on becoming a CCA for the USPS. It's not an easy position of being given different assignments daily that you possibly aren't familiar with and expected to perform like you are. I don't know of a trick to organizing the mail, but I'll explain what I do. Regarding the mail, when you pull it down from the carrier case, you may want to number the trays in delivery order and then load them in reverse order to the back of the truck. Put the highest numbered trays towards the back of the cargo area (closest to the driver) and the lowered numbered trays towards the liftgate in the cargo area. This is assuming you are driving an LLV and are on a walking route (park and loop). With regards to parcels, if they are small enough to be put in plastic trays, you may line them up in delivery order or at least keep ones of the same street together. For larger parcels I try to load them in by street (or section of street). I make it sound easy, but a large part of that is because I deliver the same route each day. If it was a new route, I would probably just keep the parcels together by street name. I understand that a lot of what I'm telling you is easier said than done, and with time you should become more efficient and familiar with the routes in your office. Be patient and work safely. Thanks for your question and it will be worth the wait to become a regular carrier.
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In my opinion it is fine to leave off the word "APT" at any time as long as you have indicated what the Suite, Apt, Unit, Lot # is along with the proper street address for the property. In your example "SUPT" is sufficient if that is a legitimate apt. designation. I live in an apt. building as well and for my address I usually just put the street address and then "1A" following it on the same line and never had an issue. I am glad you brought up this question because it is difficult and frustrating to try to deliver mail in a multi-unit building without the Unit # also in the address. A carrier who does the route on a regular basis will often memorize who lives in what unit, but a replacement carrier (which is very common) should not be expected to know who lives where and it is very time consuming to have to consult a building directory for the proper unit #.
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It does seem like a mis-scan from what you've described, especially given the time stamp of the "available for pickup" scan and the fact that it doesn't even make sense. You could report the lost piece to your local post office. I don't know the procedure as to what happens from there especially if the item was not insured. Another option is to call 1-800-275-8777 (USPS). Thanks for writing.
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The correct title would be "City Letter Carrier" or "City Carrier Assistant". Most areas are now just hiring CCA (City Carrier Assistant). I don't know the procedure how each district, or performance clutster as they are (or were) called, decides when and how many CCAs to hire. Under the careers section of USPS.com, you can search for job openings in a certain geographic area and then choose "delivery/customer service". To apply for these positions, I think you have to set up an account with USPS.com. Another position that you could look up is "Rural Carrier Associate" or RCA. I hope this helps you.
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