MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Jessica, I don't know what is legal or not about returning mail to the sender if not addressed properly but it seems that your letter carrier is taking this a bit too far by returning letters that don't match exactly the name on the mailbox. As long as the apartment # is correct and the name matches somewhat the mail should be delivered. I don't know if you want to leave a note saying "please deliver all mail that is addressed to my apartment # even if the name doesn't match exactly." As far as I know names don't need to match at all as long as there is an apt # and the recipient isn't rejecting the mail as "no longer lives here or person doesn't live here". Many carriers, especially substitute or CCA (city carrier assistants), just deliver the mail as addressed which is fine. I am a very detail-oriented letter carrier and always want to make the proper deliveries but would never return something for a spelling error. I would return something sometimes if it is consistently mailed to an incorrect address. Again, the address is the most important piece of information on a piece of mail, not necessarily the name.
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I don't know where you mailed the letter from, but I think mail is still processed on a holiday even if there is no delivery. I would suggest that it will arrive on Tues or Wednesday. Also, I've heard through unofficial sources that the service standards for first class mail has been delayed by a day, at least with local mail. Mail that used to take one day has started to take two days as of last week, but I haven't heard any official word or complaints about it. I don't work in an environment where I'd head too many complaints from customers nor would management tell us of too much with regards to service changes unless they absolutely had to.
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Bev, I don't know the reason the letter carrier is refusing to deliver your mail. Do you have a loose dog near your mailbox or another hazardous situation which would make it unsafe for the letter carrier to deliver your mail. I don't know the answer to your question, but I'd say that they shouldn't be walking through your yard if they aren't delivering your mail. It sounds inappropriate to me, but I can't cite any rights that they have or don't have regarding this.
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I think it should be approximately 3 days for First Class Mail from Wisconsin to California. Our mail transportation is pretty reliable when it comes to meeting our delivery service goals as long as the mail isn't missorted or misdelivered.
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I don't know how long that would take. I didn't know that we are able to scan a package or item as "moved, left no address". If the system is working properly and we give that item the same attention that an originating (vs. a returned item) gets then it should just take a few days to get back to the sender. In our office which is shorthanded on clerks, I'm not so sure how quickly the item would be returned. There is a lot as a letter carrier or employee we aren't told or know how long something should take so we just learn a lot by experience. Thanks for your question.
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I don't know how you know for sure the package was delivered to the parcel locker section and the key put into the neighbor's box. If you are sure of this (based on the fact that your mailman has made mistakes in the past) then I would put a notice on your neighbor's door. You don't have access to their mailbox so you can't put it in there. The notice can say: "I believe the letter carrier errantly delivered a package to you (or put the parcel locker key in your mailbox) that should have been for me. If you have received this package, please deliver it to me or leave it by my door. "
You may also want to include your phone number on the notice. Unless your neighbors or morally challenged they should give you the package without incident. I hope this helps you Joanna and you receive your package.
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If you know their name and what PO they work at you could mail it with their name, c/o the PO where they work and hopefully they will get it. You could mark it Personal if you want to. I have lost a lot of faith lately in things getting delivered to where they should but you could try it. I would think if our supervisor or PM saw a letter addresses to an employee they'd give it to them as long as it wasn't habitual. iVe never been in that situation so I can't say for sure. Thanks for your question.
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